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Forgotten Password

Posted: Sat Mar 07, 2015 12:15 pm
by Kentela
So I forgot the password for my main account. I did the whole send your password to your email to recover it, however I haven't received the email. I've checked a couple hours, a day, I looked in my junk folder. I know I'm putting in the right email because if you put in the wrong email it says this email isn't in the database or something along those lines. I don't know what else to do to get my password :(

Re: Forgotten Password

Posted: Sat Mar 07, 2015 12:52 pm
by Kentela
Update: I tried a bunch of different passwords and got the right one! Yay?

Was the wrong account, and now I have too try and remember which email I used on my main, this is frustrating.

Re: Forgotten Password

Posted: Sun Mar 08, 2015 5:49 am
by webearthonline
For some reason some people don't get the send password request emails. It has something to do with spam filters.
If the request password webpage doesn't work, then request a password from the email address shown below by sending an email directly to:
email-contact-gifs.gif
email-contact-gifs.gif (919 Bytes) Viewed 10505 times
And this page has more help information:
http://www.webearthonline.com/info/contact.html