Forgotten Password

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Kentela
Bluebird Chick
Posts: 3
Joined: Sat Sep 10, 2011 7:02 am

Forgotten Password

Post by Kentela »

So I forgot the password for my main account. I did the whole send your password to your email to recover it, however I haven't received the email. I've checked a couple hours, a day, I looked in my junk folder. I know I'm putting in the right email because if you put in the wrong email it says this email isn't in the database or something along those lines. I don't know what else to do to get my password :(
Kentela
Bluebird Chick
Posts: 3
Joined: Sat Sep 10, 2011 7:02 am

Re: Forgotten Password

Post by Kentela »

Update: I tried a bunch of different passwords and got the right one! Yay?

Was the wrong account, and now I have too try and remember which email I used on my main, this is frustrating.
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webearthonline
Global Moderator
Posts: 1802
Joined: Sat Feb 03, 2007 9:18 am
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Re: Forgotten Password

Post by webearthonline »

For some reason some people don't get the send password request emails. It has something to do with spam filters.
If the request password webpage doesn't work, then request a password from the email address shown below by sending an email directly to:
email-contact-gifs.gif
email-contact-gifs.gif (919 Bytes) Viewed 2787 times
And this page has more help information:
http://www.webearthonline.com/info/contact.html
weo
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