White Screen Problem Fix

This forum is where you come for help and support with the game and/or forum.

Moderators: Kenya, Alexander

White Screen Problem Fix

Postby kollabee » Thu May 26, 2016 1:29 pm

I, and many other people are having the same problem.
White screen.
No matter what I use I always have a all white screen. I have tried clearing my cache, it doesnt work.

WEO needs to fix this. This game is extraordinarily fun, but I cant ever play it.
kollabee
Bluebird Chick
 
Posts: 8
Joined: Wed Jan 01, 2014 1:03 pm

Re: There is clearly a problem with WEO

Postby Oceanic » Fri May 27, 2016 6:54 pm

I am having the same problem as well. I believe webearthonline is becoming too outdated for the latest Java updates. Sadly I do not believe there will be a update for Webearth as most people have slowly stopped playing this game and updating it. Saddening to see such a fun game slowly die off...
I will always warn you if you are overstepping your boundaries, but I can be the kindest person there is.
User avatar
Oceanic
Bluebird Chick
 
Posts: 8
Joined: Tue Dec 11, 2012 9:41 pm

Re: There is clearly a problem with WEO

Postby webearthonline » Mon May 30, 2016 6:34 am

I heard Chrome browsers were dropping support for Java (Google is in a lawsuit with Oracle over Java API's on mobile devices as all Android devices run on Java)
I have been using a current version of Firefox on Windows 7 with the latest version of Java installed and it is working.
What operating systems, browsers and versions are you using?
Which ones have you tried?
weo
User avatar
webearthonline
Global Moderator
 
Posts: 1780
Joined: Sat Feb 03, 2007 9:18 am

Re: There is clearly a problem with WEO

Postby Reacher » Sun Mar 05, 2017 2:47 pm

I know this topic is pretty old but I would just like to add on that WEO doesn't work for me (along with others whom I know play,) on google chrome. I find FireFox and Internet Explorer (on windows 7 or older computers) runs the game just fine.
User avatar
Reacher
Bluebird Chick
 
Posts: 21
Joined: Fri Dec 05, 2014 7:52 pm

Re: There is clearly a problem with WEO

Postby webearthonline » Tue Apr 04, 2017 7:51 am

You will have to use a browser that supports the Java Applet Plugin on your computer.
The list has been shortened in the past couple of years as some browsers have dropped support for some plugins and plugins all together.
I have been using Firefox (V49) and Internet Explorer 11 successfully on Windows 7 and Windows 10.

Browsers with Java Supported
  • Firefox (versions before 52)
  • Internet Explorer
  • Chrome (versions before 45)
  • Safari

Browsers where Java Not Support
  • Firefox (as of version 52)
  • Google Chrome (as of version 45)
  • Chromium based browsers like Vivaldi, Opera
  • Microsoft Edge

Operating Systems that have Java support
  • Windows
  • OSX
  • Linux

Operating Systems that have NO Java support
  • IOS
  • Chrome OS
Java is used heavily in Andoid, but the browsers on Android don't support the Java plugin.

How to enable Java Plugin on Browsers
https://java.com/en/download/help/enable_browser.xml
weo
User avatar
webearthonline
Global Moderator
 
Posts: 1780
Joined: Sat Feb 03, 2007 9:18 am

Re: There is clearly a problem with WEO

Postby Pretzel » Thu May 11, 2017 10:26 am

I have this problem on every browser I try... even Internet explorer. What's going on? Is IE and Firefox not working anymore?
Pretzel
Bluebird Chick
 
Posts: 22
Joined: Mon Oct 05, 2015 12:11 pm

Re: There is clearly a problem with WEO

Postby Runite » Fri May 12, 2017 8:23 am

Hey Pretzel, Sino found a solution via Google Chrome through the IE Tab add on. Once at WebEarthOnline right click on play then go down to IE Tab options and click open with IE Tab.
The essence of community, Its heart and soul, Is the non monetary exchange of value. Things we do and share because we care for others and for the good of the place.
User avatar
Runite
Bluebird Chick
 
Posts: 35
Joined: Thu Mar 21, 2013 1:19 am
Location: United States

Re: There is clearly a problem with WEO

Postby Pretzel » Mon May 15, 2017 11:48 am

So you get this through the web store and use it on chrome?
Pretzel
Bluebird Chick
 
Posts: 22
Joined: Mon Oct 05, 2015 12:11 pm

Re: There is clearly a problem with WEO

Postby Runite » Mon May 15, 2017 1:43 pm

Pretzel wrote:So you get this through the web store and use it on chrome?


Yes, It's free and the Author is pretty active with keeping it up to date.
The essence of community, Its heart and soul, Is the non monetary exchange of value. Things we do and share because we care for others and for the good of the place.
User avatar
Runite
Bluebird Chick
 
Posts: 35
Joined: Thu Mar 21, 2013 1:19 am
Location: United States

Re: White Screen Problem Fix

Postby Pretzel » Tue Jun 27, 2017 4:05 pm

Guys, I still can't play on Firefox or IE. And yes, I have pop ups enabled. I just get a white screen and it's really upsetting meh DX
Pretzel
Bluebird Chick
 
Posts: 22
Joined: Mon Oct 05, 2015 12:11 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 2 guests

cron